http://forums5.grandstream.com/t/crm-integration/41935 WebSep 15, 2024 · Click on “ Enable CRM ” and enter the username/password associated with the CRM account then click on. and. The status will change from “Logged Out” to “Logged In”. Users can start then using SugarCRM features. Figure 2: CRM User Settings. Username. Enter SugarCRM username to login. Password.
Making your Call Center More Efficient - Grandstream Networks
WebSep 16, 2024 · Access the UCM web GUI as a user and go to “User Portal > Value-added Features > CRM User Settings”. 2. Click on “Enable CRM”. 3. Enter the generated Client ID, Client Secret and Refresh Token (Code that is generated in POST Request with your ZOHO CRM account) 4. Click on Save and Apply Changes. Web18 hours ago · Salesforce integration with Knowledge Management A new option within Knowledge Management has been added to connect to Salesforce and customize the content we pull in. With this new integration, users can connect to the Knowledge Items within Salesforce and use them for Q&A, similar to other CRM connections. Dedicated … literacy standards arizona
UCM with VTIGER CRM Integration - IP PBXs - Grandstream …
WebGrandstream Networks - IP Voice, Data, Video & Security WebP a g e 8 SugarCRM Integration Guide CLICK-TO-DIAL FEATURE The feature “Click to dial” allows users to initiate calls from the web page of the SugarCRM with a single click by interacting with the Grandstream Affinity CTI application. The following steps illustrate how to install Click to dial plugin and Grandstream Affinity CTI application which integrate … http://forums5.grandstream.com/t/crm-integration/41935 literacy standards dodea